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Once you’ve selected Comfort Keepers to deliver your in-home care service, our office develops an individualised and completely confidential Support Plan, for each client.The purpose is to document the type of care services needed and determine the best roll-out schedule and timing.
Once everyone agrees on the Support Plan, we'll work to recommend and match, the best support team, to deliver the service, establish the schedule and agree to the monitoring and communication process.
Support Plans are reviewed with the client and family at least every six months, but may be more frequent based on regular reviews of the clients’ changing needs.The review is an important process to ensure the client is receiving the appropriate level of care and is pleased with the Staff member, providing the care.
“There is one thing that is vital to our individual support plans for our clients - that is, it has the word ‘Care’ at its heart.
From just one hour, to a full year - no job is too big, or small for us.